Shipping policy
Shipping Policy
At HOMIX Decor, we currently ship within the United Arab Emirates (UAE) only.
Delivery Area
We provide delivery to addresses across the UAE.
Shipping Fee
- Free delivery on orders above AED 500
- Shipping charges for orders below AED 500 will be shown at checkout, if applicable
Order Processing Time
Orders are typically processed within 1–3 business days after order confirmation.
Delivery Time
Estimated delivery time within the UAE is usually 2–7 business days, depending on the delivery location and product availability.
Delivery Delays
While we do our best to deliver on time, delays may occasionally happen due to:
- public holidays
- weather conditions
- courier delays
- remote delivery locations
- high order volume
If there is any significant delay with your order, we will contact you using the details provided at checkout.
Order Confirmation
Once your order is placed, you will receive an order confirmation. If shipping updates are available, they will be shared with you accordingly.
Incorrect Address
Please make sure your shipping address and contact number are correct when placing your order. HOMIX Decor is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.
Product Availability
All orders are subject to product availability. If an item becomes unavailable after your order is placed, we will contact you to offer an update, replacement option, or refund where applicable.
Contact
If you have any questions about shipping or delivery, please contact us:
HOMIX Decor
Email: info@homixuae.com
Phone: +971 55 613 6179